FAQs

FAQ

Have Questions? We’ve Got Answers

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

FAQs

Have Questions? We’ve Got Answers

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

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FAQ

Have Questions? We’ve Got Answers

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

What does your platform do?

 Our platform is an end-to-end digital insurance solution that helps carriers, agencies, MGAs, and insurtechs streamline operations. It covers policy administration, claims processing, billing, customer self-service, analytics, and more—all in one integrated system. 

Who is your platform built for? 

We serve a wide range of insurance professionals including carriers, brokers, MGAs, and startups looking to digitize or scale their operations. Our flexible architecture allows us to support businesses of all sizes and specialties. 

Is your platform cloud-based? 

Yes. Our platform is 100% cloud-native, ensuring scalability, security, and performance. This also means faster updates, better uptime, and reduced infrastructure costs. 

FAQ

Implementation & Support

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

How long does implementation take? 

Implementation time depends on the scope of your project. For smaller agencies or pilot programs, deployment can take as little as a few weeks. Larger custom solutions typically take a few months. We provide a dedicated implementation team to guide the process.

Do you support legacy system migration?

 Absolutely. We offer legacy data migration services to ensure a smooth transition from your existing systems to our platform, with minimal disruption to your operations.

What kind of support do you offer post-launch?

 Our support doesn’t stop at launch. We provide ongoing maintenance, system monitoring, user training, and a dedicated customer success team to ensure long-term value and performance.

FAQ

Features & Customization

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

Can the platform be customized for our business needs? 

Yes. Our platform is fully configurable. We work closely with your team to tailor workflows, branding, integrations, and feature sets to fit your exact business requirements.

Do you offer white-labeling? 

Yes. We offer white-label solutions that allow you to fully brand your customer and agent-facing portals as your own.

Can your system integrate with our existing tools? 

Definitely. Our platform includes an open API architecture that supports seamless integration with CRMs, payment gateways, document services, and more.

FAQ

Security & Compliance

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

How secure is your platform? 

Security is a top priority. Our platform is built on enterprise-grade cloud infrastructure with full encryption, role-based access controls, regular audits, and compliance with industry standards such as SOC 2 and HIPAA (where applicable).

Is your system compliant with insurance regulations?

 Yes. We ensure our platform supports compliance across various jurisdictions and regulatory frameworks. We also stay up-to-date with changing insurance laws and standards.

FAQ

Pricing & Licensing

Explore our most frequently asked questions to learn how our platform supports your insurance business—every step of the way. 

How is your platform priced? 

We offer flexible pricing models based on usage, modules, and scale. Whether you're a startup or an enterprise carrier, we tailor a plan to fit your needs and budget. Contact us for a custom quote.

Do you charge setup or onboarding fees? 

Initial setup costs depend on the scope and customization required. These will be clearly outlined in your proposal—no hidden fees.